Terms of Service

1. What the Service is

Pit Helper is a web-based decision-support tool for endurance-karting teams. It connects to third-party live-timing feeds, rates karts, forecasts pit windows, tracks net standings and helps a team coordinate pit stops on a shared screen. Pit Helper provides information and suggestions only. It does not drive, control the race, or guarantee any sporting result. All racing and strategy decisions are made by you.

2. Eligibility

You must be at least 18 years old (or the age of majority where you live) and able to enter into a binding contract. If you use the Service on behalf of a team or organisation, you confirm you are authorised to accept these Terms for it, and "you" includes that team or organisation.

3. Accounts, licences and keys

• Some features require an account and/or a valid licence key. You are responsible for keeping your login details and licence key confidential and for all activity under them.
• A licence is granted to your team for the plan you buy. Unless we agree otherwise in writing, you may not resell, sublicense, share publicly, or transfer your licence key to unrelated parties.
• Licence keys enforce limits (for example the number of connected devices). Attempting to bypass these limits is a breach of these Terms.
• We may suspend or revoke a licence that is shared, abused, obtained fraudulently, or used in breach of these Terms.
• You must give accurate information and keep it up to date.

4. Free demo

We offer a free demo so you can try the Service. The demo runs on sample and local data, may limit or lock certain features, and is provided "as is" without any warranty or commitment. We may change or withdraw the demo at any time.

5. Pricing and payment

• Paid plans are shown on our website. Typical plans are a one-off race-weekend licence and a monthly subscription, priced in euros (€).
• Payment is currently handled manually (for example by Revolut or bank transfer). Your access is activated once we confirm your payment and issue or enable your licence key.
• A monthly subscription continues until you cancel it. You can cancel at any time, effective at the end of the current paid period; cancellation stops future charges but does not retroactively refund the current period, except as required by law or section 6.
• You are responsible for any taxes that apply to you. Prices may change, but a change will not affect a licence you have already paid for during its paid period.

6. Refunds and EU right of withdrawal

If you are a consumer in the EU/EEA, you normally have a 14-day right of withdrawal for digital services. Because our licences give you immediate access to the Service, by activating a licence you expressly request that we start providing it right away and you acknowledge that you lose your right of withdrawal once the Service has been fully performed, and that for partial performance you may owe an amount proportional to what you have used.

Nothing here removes mandatory consumer rights you have under the law of your country.

7. Acceptable use

When using the Service, you agree not to:

• break the law or infringe anyone's rights;
• reverse engineer, decompile, scrape, or attempt to extract our source code or models, except to the extent the law expressly allows;
• probe, attack, overload or disrupt the Service, or bypass its security, licence or usage limits;
• resell or commercially exploit the Service beyond your licence;
• use the Service to break the terms of any third-party service it connects to (see section 8);
• upload unlawful content or personal data you are not allowed to share.

8. Third-party services and timing data

Pit Helper connects to third-party live-timing providers (such as Apex Timing) and other services. We are not affiliated with, endorsed by, or responsible for those providers. Your use of their data is subject to their terms, and you are responsible for having the right to access the feeds you connect. Timing data can be delayed, incomplete or wrong, and our ratings and forecasts depend on it — so we cannot guarantee their accuracy.

9. Intellectual property

The Service, including its software, design, models, text and branding, is owned by Pit Helper and protected by law. We grant you a limited, non-exclusive, non-transferable right to use the Service for your own team's racing while your licence is valid. All rights not expressly granted are reserved. The race and team data you enter remains yours; you grant us the limited right to process it to run the Service.

10. Disclaimers

Ratings, forecasts and pit suggestions are estimates based on incomplete, third-party and fast-changing data. They can be wrong. You are solely responsible for your racing, strategy and safety decisions and for complying with the rules of your event. Do not rely on the Service as your only source of information.

11. Limitation of liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, special or consequential losses, or for lost races, positions, penalties, profits, data or opportunities.
• Our total liability to you for any claim relating to the Service is limited to the amount you paid us for the Service in the three (3) months before the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law — for example liability for death or personal injury caused by negligence, for fraud, or your mandatory rights as a consumer.

12. Your responsibility

You agree to cover reasonable losses we suffer that arise from your breach of these Terms, your misuse of the Service, or your infringement of a third party's rights (including a timing provider's terms).

13. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Service or other users. We may also discontinue the Service or any feature; if we discontinue a paid feature you have already paid for, we will offer a pro-rata refund for the unused period where the law requires it. Sections that by their nature should survive (for example intellectual property, disclaimers, liability and governing law) continue after termination.

14. Changes to the Service and these Terms

We may update the Service and these Terms as the product and the law evolve. We will change the "Last updated" date and, for significant changes, take reasonable steps to notify you. Continuing to use the Service after a change means you accept the updated Terms. If you do not accept them, stop using the Service.

15. Governing law and disputes

These Terms are governed by the laws of Ukraine, without prejudice to the mandatory consumer-protection rules of the country where you live if you are a consumer. We would like to resolve any dispute directly first — please contact us. Consumers in the EU may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

16. Contact

Questions about these Terms? Email [email protected] or message @caplit on Telegram. See also our Privacy Policy.